The Online Booking of Appointments

Valid from February 2005

Please read the following notes which we hope will assist you proceed with registration and subsequently enable you to book your appointment on-line. After you have successfully registered, you will then be able to make your bookings by clicking on the link at the top of the Home page.

An Introduction
EMIS , the clinical database supplier for this medical centre, has recently set up a facility for patients to be able to book appointments with EHMC via the Internet. The system is known as emisaccess.
Making contact with EHMC via emisaccess is secure: data is encrypted so that it cannot be intercepted. Only you and EHMC staff will be able to see the data. The emisaccess arrangement is not directly linked to our clinical database.

Conditional Use of the System
The service is only for patients over the age of 16.
At the moment you can only book an appointment to see a doctor, not any other members of the EHMC team. [Look at the Staff pages of the EHMC website if you want further information on any of the doctors listed].
The practice will be closely monitoring the bookings made through the emisaccess system: if someone is found to be misusing the system then their access facility will be stopped and the reasons given in writing. Misuse, for example, could be making multiple bookings and then cancelling them, not attending bookings or cancelling bookings at the last minute thereby denying an appointment needed by someone else.

A one-off Registration is needed before you can actually start making bookings. See below for Registration procedures.

Application to Use The Booking Service
Make your request to use the service in writing addressed to the Practice Manager EHMC. Include your full name and address and date of birth, plus your signature.

It will take two days to process your application . You can then collect your Registration details i.e., ID and PIN numbers etc from Reception or we can post the information to you if you provide a SAE.
Having received the details as necessary for Registration you can then pursue the Registration process online as described below.

Registration Process
1. Connect to the EHMC website , www.ehmc.co.uk
2. On the Home page click on the statement that says

“ Book your Internet appointment by clicking on this link “
which brings up the emisaccess Welcome page.
3. On the Welcome page click on the lettering “create your account here”.
This brings up the “Your Registration Information” page.
Enter your six digit PIN Number, the three digit ‘Your Practice ID’,
the two digit ‘Access ID’ and your ten digit NHS Number.

Click on ‘Submit’.
4. The next page asks for Security Details as follows :
Personal Details.

Enter Your Surname, Your Forename and Date of Birth.
(to be same as the details held on the practice database).
Choose a Password (case sensitive).

Enter a Password (six or more alpha-numeric characters)

Enter ‘Confirm Password’.
Complete a Security Question.
Select a category of question e.g., “favourite film” and then enter ‘Your Answer’.
Click on ‘Submit’.

5. The above completes the one-off Registration process. Thereafter one can make use of ‘Making An Appointment ‘ procedure shown below.
6. The above private data should be kept in a secure place.

Making An Appointment Via The Internet

1. Connect to the EHMC website, www.ehmc.co.uk.
2.On the Home Page click on the statement that says
“Book your Internet appointment by clicking on this link”
which brings up the emisaccess Welcome page.
3.. Go to where it says ‘Existing Users Sign In’ and enter your
a) three digit Practice ID number
b) two digit Access ID number
c) Password
then click on ‘Sign In’
This brings up a Welcome! Page for Appointments.
4.Click on ‘Book a New Appointment’ or on ‘Cancel?’
For the former, the emisaccess ‘Book an Appointment’ page appears with a list
of appointments that are available for you.
To book an appointment click the time that suits you best (but call the practice if
you cannot see a suitable time). You can obtain a printout of the booking to use as a reminder.

To cancel a booking click on ‘Cancel’ and follow on screen instructions.