Leaflet5
NHS
Harrow
PALS
Patient
Advice and Liaison Service
What is the PALS?
The PALS has
been set up by Harrow PCT so there's always someone to turn to. Your query
might involve a service provided by staff within this PCT, such as...
• district
nurses, health visitors, school nurses or community-based therapists.
• GP's,
opticians, dentists or pharmacists.
• services for
older people.
...or it might
concern other areas of health or social care.
The PALS is
managed by Karen Butler
Telephone:
020 8966 1031 or 020 8966 1146
Monday to Friday 10 - 4 out of hours
answer phone system is available.
By
E-mail
pals.office@harrowpct. nhs. uk
In Writing:
Patient Advice and Liaison Service
(PALS)
Harrow Primary Care Trust
Grace House
Harrovian Business Village
Bessborough Road
Harrow
Middlesex
If you wish to make a formal
complaint, we have a separate leaflet explaining this process. The leaflet is
available through either the PALS office or the Complaints Department (Tel 020
8966 1130).